Tag: Content
How to Control Amazon Kids+ Content Settings (2023)
Everyone’s definition of what’s appropriate for kids to read or watch is different. But we can offer some advice for managing settings.
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Five things you need to know about content optimization in 2023
30-second summary:
- As the content battleground goes through tremendous upheaval, SEO insights will continue to grow in importance
- ChatGPT can help content marketers get an edge over their competition by efficiently creating and editing high-quality content
- Making sure your content rank high enough to engage the target audience requires strategic planning and implementation
Google is constantly testing and updating its algorithms in pursuit of the best possible searcher experience. As the search giant explains in its ‘How Search Works’ documentation, that means understanding the intent behind the query and bringing back results that are relevant, high-quality, and accessible for consumers.
As if the constantly shifting search landscape weren’t difficult enough to navigate, content marketers are also contending with an increasingly technology-charged environment. Competitors are upping the stakes with tools and platforms that generate smarter, real-time insights and even make content optimization and personalization on the fly based on audience behavior, location, and data points.
Set-it-and-forget-it content optimization is a thing of the past. Here’s what you need to know to help your content get found, engage your target audience, and convert searchers to customers in 2023.
AI automation going to be integral for content optimization
As the content battleground heats up, SEO insights will continue to grow in importance as a key source of intelligence. We’re optimizing content for humans, not search engines, after all – we had better have a solid understanding of what those people need and want.
While I do not advocate automation for full content creation, I believe next year – as resources become stretched automation will have a bigger impact on helping with content optimization of existing content.
CHATGPT
ChatGPT, developed by OpenAI, is a powerful language generation model that leverages the Generative Pre-trained Transformer (GPT) architecture to produce realistic human-like text. With Chat GPT’s wide range of capabilities – from completing sentences and answering questions to generating content ideas or powering research initiatives – it can be an invaluable asset for any Natural Language Processing project.
The introduction on ChatGPT has caused considerable debate and explosive amounts of content on the web. With ChatGPT, content marketers can achieve an extra edge over their competition by efficiently creating and editing high-quality content. It offers assistance with generating titles for blog posts, summaries of topics or articles, as well as comprehensive campaigns when targeting a specific audience.
However, it is important to remember that this technology should be used to enhance human creativity rather than completely replacing it.
For many years now AI-powered technology has been helping content marketers and SEOs automate repetitive tasks such as data analysis, scanning for technical issues, and reporting, but that’s just the tip of the iceberg. AI also enables real-time analysis of a greater volume of consumer touchpoints and behavioral data points for smarter, more precise predictive analysis, opportunity forecasting, real-time content recommendations, and more.
With so much data in play and recession concerns already impacting 2023 budgets in many organizations, content marketers will have to do more with less this coming year. You’ll need to carefully balance human creative resources with AI assists where they make sense to stay flexible, agile, and ready to respond to the market.
It’s time to look at your body of content as a whole
Google’s Helpful Content update, which rolled out in August, is a sitewide signal targeting a high proportion of thin, unhelpful, low-quality content. That means the exceptional content on your site won’t rank to their greatest potential if they’re lost in a sea of mediocre, outdated assets.
It might be time for a content reboot – but don’t get carried away. Before you start unpublishing and redirecting blog posts, lean on technology for automated site auditing and see what you can fix up first. AI-assisted technology can help sniff out on-page elements, including page titles and H1 tags, and off-page factors like page speed, redirects, and 404 errors that can support your content refreshing strategy.
Focus on your highest trafficked and most visible pages first, i.e.: those linked from the homepage or main menu. Google’s John Mueller confirmed recently that if the important pages on your website are low quality, it’s bad news for the entire site. There’s no percentage by which this is measured, he said, urging content marketers and SEOs to instead think of what the average user would think when they visit your website.
Take advantage of location-based content optimization opportunities
Consumers crave personalized experiences, and location is your low-hanging fruit. Seasonal weather trends, local events, and holidays all impact your search traffic in various ways and present opportunities for location-based optimization.
AI-assisted technology can help you discover these opportunities and evaluate topical keywords at scale so you can plan content campaigns and promotions that tap into this increased demand when it’s happening.
Make the best possible use of content created for locally relevant campaigns by repurposing and promoting it across your website, local landing pages, social media profiles, and Google Business Profiles for each location. Google Posts, for example, are a fantastic and underutilized tool for enhancing your content’s visibility and interactivity right on the search results page.
Optimize content with conversational & high-volume keywords
Look for conversational and trending terms in your keyword research, too. Top-of-funnel keywords that help generate awareness of the topic and spur conversations in social channels offer great opportunities for promotion. Use hashtags organically and target them in paid content promotion campaigns to dramatically expand your audience.
Conversational keywords are a good opportunity for enhancing that content’s visibility in search, too. Check out the ‘People Also Ask’ results and other featured snippets available on the search results page (SERP) for your keyword terms. Incorporate questions and answers in your content to naturally optimize for these and voice search queries.
It’s important that you utilize SEO insights and real-time data correctly; you don’t want to be targeting what was trending last month and is already over. AI is a great assist here, as well, as an intelligent tool can be scanning and analyzing constantly, sending recommendations for new content opportunities as they arise.
Consider how you optimize content based on intent and experience
The best content comes from a deep, meaningful understanding of the searcher’s intent. What problem were they experiencing or what need did they have that caused them to seek out your content in the first place? And how does your blog post, ebook, or landing page copy enhance their experience?
Look at the search results page as a doorway to your “home”. How’s your curb appeal? What do potential customers see when they encounter one of your pages in search results? What kind of experience do you offer when they step over the threshold and click through to your website?
The best content meets visitors where they are at with relevant, high-quality information presented in a way that is accessible, fast loading, and easy to digest. This is the case for both short and long form SEO content. Ensure your content contains calls to action designed to give people options and help them discover the next step in their journey versus attempting to sell them on something they may not be ready for yet.
2023, the year of SEO: why brands are leaning in and how to prepare
Conclusion
The audience is king, queen, and the entire court as we head into 2023. SEO and content marketing give you countless opportunities to connect with these people but remember they are a means to an end. Keep searcher intent and audience needs at the heart of every piece of content you create and campaign you plan for the coming year.
The post Five things you need to know about content optimization in 2023 appeared first on Search Engine Watch.
Move on from these nine fundamental content marketing myths
30-second summary:
- Content does not equal authority: Creating content doesn’t automatically makes you an authority
- Automation is good but don’t hinder creativity and expertise with smart AI tools
- Not all of your content is going to rank or go viral, but will help you understand and strategize according to your target audience
Are you happy with how your content marketing strategy performs?
Chances are, you are (or your marketing team is) doing it wrong, and, from experience, those mistakes are often fundamental.
Content marketing is more than content that ranks – it’s the most effective way to promote your brand.
However there are too many myths that prevent your content marketing strategy from working.
Here are the most common ones:
Producing content makes me an authority
It is still surprisingly a widespread phenomenon: Someone publishes their first article and expects to wake up famous.
Just because you produce content it doesn’t make you an authority on your industry.
To do that, you have to regularly produce top content and be cited by other authorities as a reliable source. It’s not the fact of content, it’s the type of content.
A blog is enough
Having a blog is a good first step in content marketing.
But too many companies start blogs just because their competitors did.
If there is no planning or strategy, there’s no point in having a blog. Think of your blog as a pillar of your content marketing strategy. It’s a core platform for publishing original content to show thought leadership and build authority.
But just like building a house, your strategy needs other pillars, or it will collapse. Assuming your blog is all you need is a mistake.
The first question to ask yourself prior to starting a blog is “why?” Define your goals, and go from there. Plan content using keyword research and analysis, include your customer support to better understand your customers’ needs, using surveying, etc. Blogging involves a lot of planning.
More is more
If you’re seeing the benefit of producing a single piece of content, how much more attention would you get if you produced dozens really quickly?
It’s a risky strategy because you could overwhelm your audience with too much stuff. And if you’re so focused on quantity that you forget about quality, the content will actually HURT your reputation and rankings (Google is now insisting on helpful content which means content quality is crucial).
A better option? Produce well researched and authoritative content at regular intervals to boost your reputation and increase conversions. If you can, delegate content creation to your team members. You’ll be surprised how much talent you already have in your company.
Don’t publish more content than you have time to promote.
Automation can’t hurt me
Don’t get me wrong here: Some forms of automation are helpful and sometimes even necessary. You cannot succeed in email marketing without using automation to personalize it. Likewise, web analytics reporting and monitoring usually involves some level of automation.
Automation is dangerous when you start automating human interactions or creative processes. Yes, artificial intelligence can now automate your content creation but it is detectable (and probably soon punishable).
Over scheduling and over-automating can definitely hurt as well. Sure, it makes sense to schedule content for the times when you’re not available, but showing up and being there to talk is what builds the relationship.
Unless you’re already a mega-brand, if every tweet or share is automated, you’ll see the results in lower engagement.
If something works, why change it
Content marketing is one the fastest-moving marketing channels. What worked yesterday may actually hurt you today.
Too many businesses hang on to their old marketing tactics for too long. Yes, a decade ago a 300-word mediocre article could very well rank if you buy a couple of backlinks to it, but those days are long gone and both of these tactics may actually get your site flagged and filtered today.
Keep educating yourself, discovering new tactics and monitoring what is no longer acceptable. When it comes to corporate and brand-driven blogging, building trust is much more important than quick wins.
Content marketing is about advertising
Content does not translate into relentless promotion of your products and services.
Content marketing should provide something useful to the people who grab your content.
Don’t worry; you are allowed to use the soft sell, for instance in white papers where you identify a problem and show how your product can solve it.
In other words, you can create a conversion funnel from your content, but it is going to be a longer funnel from your commercial landing page. Instead of selling something right away, you’ll probably need to give away some downloadable content or entice your reader to become your subscriber.
Content marketing is about link building
Content marketing is about providing great content that builds authority and helps customers make favorable decisions about your brand, product or services.
Of course, if you create great content, then other people will think it’s worth talking about and link back to your site. Focus on creating content with depth, interest and relevance to users and you’ll get authority, search engine prominence and backlinks.
Content only succeeds if it goes viral
Everyone dreams of creating a piece of viral content, but don’t worry if you can’t. If it doesn’t happen, it doesn’t mean your content marketing campaign is a failure.
Measure your success in the amount of attention you get for your products and services and brand.
As long as you are reaching those goals, then your content marketing campaign is a success. Virality, if it happens, is just a fringe benefit.
Content marketing is easy
This is the biggest myth of all.
Sure, if you equate content marketing with just blogging or just doing social media, you might think it’s easy to do. But it’s not. Successful content marketing means thinking about content types and goals so you get the most benefit from your efforts.
It’s not easy, but that’s why the rewards are so large for the people who understand it and do it right.
Ann Smarty is the Founder of Viral Content Bee, Brand and Community manager at Internet Marketing Ninjas. She can be found on Twitter @seosmarty.
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The post Move on from these nine fundamental content marketing myths appeared first on Search Engine Watch.
5 Steps to Perform Voice Search Optimization For Your Content
So, you’ve created some blinding content. Now you need to get it read. How do you go about this? The traditional search route is to think of Search Engine Optimization (SEO) and insert some keywords, not forgetting to mention the product a lot. For instance, if your business is all about Databricks Hadoop connector matters, you’ll need to reference this a fair amount on your site.
So far, so obvious.
When it comes to voice search, though, some slightly different thinking is needed. This variety of search has become so commonplace now that anyone wanting to get their content found will be wise to give it some consideration. Consequently, we’ll look at voice search and offer an easy-to-follow method for achieving better prominence for your content.
Voice Search – What’s It All About?
Voice search has become super-popular as a means of searching the internet. How popular? Well, statistics show that over 70% of people prefer using voice search to typing. The driving force behind this transformation is the rise of virtual assistants. The resulting growth in voice search-driven eCommerce is startling.
Voice search is set to become even more popular as more people buy smart speakers and other voice assistants, and will likely see a major increase in use once the Internet of Things really gets going and smart devices proliferate. As a result, it makes sense to consider voice search optimization when thinking about internet visibility.
So, let’s see how you can put this optimization into practice.
1. Conversational Language
The need to adopt a less formal tone has made inroads into content creation, especially in areas such as email copywriting. It’s even more important when considering generating content for voice search.
Voice search queries tend to be phrased more conversationally than their written counterparts. So, search terms might be “vegan shoes Baltimore” in a typed search but will be more likely to be “Where can I get vegan shoes in Baltimore?” when it comes to a verbal query.
Start by listing all the conversational queries a voice search user might employ when searching in your area. For example, “Where can I find vegan brogues in Baltimore center?” and “Show me where there’s a vegan boot shop in Baltimore.”
If you run out of queries quite quickly, do what a sensible person does: Try Google. Put one of the above queries in, and then go to where it says, “People also ask for…”. And then grab the suggestions.
Then, when you’re formulating your content, stop repeatedly to ask yourself, “what kind of query does this material answer?”. Keep this in mind, and you’ll be tailoring your content to be what people are looking for, i.e. answers to questions. Use question keywords and long-tail keywords. This is a good technique to appeal to all searchers.
Moreover, keep the writing tone conversational, and you’ll score big with the voice searchers we’ve been talking about.
2. Know Your Customer
You should have a clear idea of who’s most likely to be interested in your site and angle your content to appeal to them. This is a fairly standard practice in commerce—any lead generation database will use this principle.
However, with voice search optimization, it’s doubly important as the natural language they use when speaking can vary between population segments.
It can be fairly nebulous. It might simply be that you probably appeal to a younger demographic, for instance. In which case, imagine you’re reading out the content to a room full of teens. Are they starting to look a bit bored? Best pep it up a bit with some concise answers and maybe some humor.
Think about the expertise of your customer too. If they’re likely to have some expertise on subjects like Azure data lake cost, then you don’t want to be too elementary in tone.
The more you remember who’s likely to want to access your site, the more likely your site is to be accessed. This a simple point, but a very important one.
3. Emphasize Local
Local’s huge in the voice search world.
What this means for you is that you need to maximize your local findability. In other words, highlight your business locations (should your business have a brick-and-mortar presence, of course). Start by attending to your Google Business Profile listing. Make sure that the business listing information is correct and up to date.
Then go through your content and take the opportunities where they arise to mention your location.
Again, think of what questions people will ask when they’re on the lookout for a local supplier, and key into those phrases.
4. Think fast
It should go without saying that you need a site with speed. The more you lag, the more you lose.
The internet is built on speed and convenience, and users are becoming more and more accustomed to high performance. They don’t want to hang around for ages while a site that may or may not contain what they need struggles to make its wheezy way down to their device.
It’s even more the case with voice searches. People conducting a voice query may be out and about and perhaps multi-tasking. They need a quick answer.
So, make sure you trim the site for speedy performance. This includes getting rid of large images and other factors that can slow things down.
5. Mobile-Friendly
The final step that we’ll look at here is to think about how your site looks and behaves with mobile searches. This is because a considerable proportion of voice search devices are mobiles.
The best way to deal with the demands of mobile devices is to make your site design responsive. This means that it takes into account the device that’s being used to access the site and changes its design accordingly. What was large and landscape on a laptop must be compact and portrait on a mobile device.
Since 2019, being mobile-friendly has impacted a site’s Google ranking, so it makes all kinds of sense to accommodate mobiles into your site design and make the mobile user experience as great as it can be.
Conclusion
Some of the steps to voice search optimization aren’t that dissimilar to standard SEO. However, there are differences there, some large, some small. Pay attention to these, and you’ll soon have voice SEO to shout about.
The post 5 Steps to Perform Voice Search Optimization For Your Content first appeared on PPC Hero.
Why Incorporating User-Generated Content on Social Media Will Increase Sales
For a long time now, brands have requested that their fans submit their images, videos, thoughts, and narratives. User-generated content is an integral component of marketing strategies for several companies. A brand can get a lot of traction from well-run UGC efforts.
Wondering what is UGC? It refers to the content that you publish on your blog, website, or individual written social media platforms and that is outside of your business.
Since UGC is typically earned, it generates highly sought traffic and interaction. If you are still feeling unsure about leveraging UGC in your social media marketing efforts, then read on to get more insights.
Why Is User-Generated Content Required for Brands’ Social Media Marketing?
Let us provide some justifications for why you ought to incorporate User-Generated Content into your social media marketing plan.
UGC Provides Diverse Content
User-generated content is produced by various people with various backgrounds and experiences with your brand. In addition, they each have their own manner of expressing themselves.
You can give your audience something fresh and engaging each time you share content when you use UGC as your primary source of social media content. Your audience is intrigued by your variety of content, they interact with you, and they eagerly anticipate your marketing efforts, which increases your user engagement like never before.
Social Proof is Generated Through UGC
Social media has a significant social proof component. It’s merely one of the factors that promote user-generated content. Every time a new social media trend emerges, its users including ourselves produce content around it.
User-generated content serves that purpose exactly. It gives your audience members a sense of social proof. When a client sees user-generated content in your social media marketing campaigns, they are amazed by how you have provided your customers with a platform to share their opinions. They are inspired to produce content for you, providing you with more user-generated content to use.
Increased Transparency With User-Generated Content
Users struggle to make decisions since there are so many brands growing on social media. However, adding user-generated content to your social media marketing plan gives your company a unique edge by adding transparency and authenticity.
A knowledgeable user who is not being paid for it produces user-generated content. And they’re doing it voluntarily and using social media to express themselves, which makes UGC raw. It increases trust with your prospects and enables them to make more assured purchase decisions.
How To Increase Sales By Including UGC on Social Media
Incorporate Social Media Widgets on Your Website
Your limitations don’t have to be restricted to the confines of social media when it comes to social media marketing. They can be expanded upon and applied to additional consumer touchpoints, such as websites.
If social media is the stage in the marketing funnel that allows you to connect with your target market, then the section where you welcome them is the part of your website because that is where they go to find out more about your business.
Why not make a good first impression and provide them with something they’ll find interesting, believable, and relatable? While social media widgets let you include your chosen social media content on your website, you may use this tactic to attract user-generated content that was made by your clients to your website.
Your website’s performance and dwell time will also improve as a result of this technique, as users will stay on your site longer to interact with the user-generated content.
Showcase User-Generated Content on Your Social Media Accounts
When you upload user-generated content to your social media business accounts, you can take advantage of the variety of content it provides to provide your social audience with some original content.
It will motivate your audience to interact with and recommend your content to their friends and family.
By including user-generated content, you can encourage your audience to interact with your content. As more users interact with you on social media, it reaches a wider audience, enabling you to increase the reach of your company. In order to avoid spammy comments and trolls in the comments section, there is an option to turn off comments on Facebook, Instagram, and other social media platforms.
Publish Social Media Ads
Paid promotions are available on social media sites like Instagram and Facebook. The markets for these promotions are distinct. You can adjust your promotions to better suit your target audience by using various ages, genders, locations, and keyword filters. This will help you achieve the most return on investment.
The disadvantage is that because these campaigns are open to all business accounts on these social media sites, social media is overrun with social adverts that consumers frequently ignore or skip.
So, how will you be able to survive? User-generated content is the answer. User-generated content is what will hold users’ attention when they get tired of skipping over branded and other photoshopped content, compel them to engage, and motivate them to act positively on your social media ads.
Final Conclusion
In today’s social media marketing space, user-generated content improves how brands interact with their audience and foster a conversational flow between the brand and its consumers. Furthermore, it provides brands with social listening opportunities that enable them to better understand and serve their customers.
This brings us to the end of this post and you are now aware of the few ways in which you can strategically include User Generated Content in your social media marketing moves. Go on and improve your social media marketing with UGC right away!
The post Why Incorporating User-Generated Content on Social Media Will Increase Sales first appeared on PPC Hero.
10 SaaS marketers share what’s NOT working in content marketing anymore
Content has become a traditional marketing channel for many SaaS companies. According to ProfitWell, content companies are likely to see 30 percent higher growth rates and 5 percent better retention rates than those not using content marketing.
The content marketing game is constantly changing – what used to work for SaaS companies years ago doesn’t make the cut today. Having spent a good five years in the SaaS content marketing space I’m always interested in tips, hacks, and low-hanging fruit that let you take a shortcut and speed up product growth.
I’ve interviewed 10 SaaS marketers and founders who’ve been creating SaaS content on a daily basis for years and asked them to share their insights – what’s not working in SaaS content marketing anymore? Let’s dive in and see what they have to share.
#1 Chasing big fat keywords
Everybody wants to rank for these fancy keywords with large amounts of search volume. But the truth is, large search volumes usually come with a crazy high competition and keyword difficulty. If your SaaS is in the social media space and you are just unfolding your content marketing, going after stuff like “social media management” is literally wasting your time and money.
“Being the bootstrapped startup that we are, we aim for actions that yield results. Our focus is on high-intent content marketing strategy. We pick keywords for blog posts not according to their search volume but according to their purchase intent. This helped us drive not only traffic but also sign ups with our blog being the only marketing channel today ” says Dennis Vu, co-founder and CEO at RingBlaze.
I couldn’t agree more. The reason why our agency has been up and running for 2+ years is because we deliver not only traffic but also sign ups to SaaS clients. And the only way to do so with content marketing is to focus on high-intent keywords – think “alternatives”, “competitors” or “vs” keywords. It works every single time so that’s where I recommend starting your content marketing efforts.
#2 Going outside of your niche
We’ve written hundreds of articles for the Expandi blog over the course of two years. Today, Google recognizes Expandi as an authority when it comes to all things LinkedIn –LinkedIn cold outreach, LinkedIn recruitment, LinkedIn automation – no matter which LinkedIn-related article we’d cover, it instantly ranks well on Google.
Recently, Expandi introduced new features, only this time they weren’t about LinkedIn but about email outreach. Once we started writing email-related articles, we realized that they were not ranking well. Unfortunately, we haven’t built the email marketing topical authority (yet) so Google didn’t consider us experts in the niche.
This doesn’t mean you can’t enter a new space and write about a new subject. Building the topical authority needed for recognizing you as a niche expert will require time and effort. If you decide to start a new category on a blog, you should keep this in mind. At the same time, if you aren’t changing your product, keep in line with the topic you’ve chosen.
“If the article is written about CRM, but this is not your niche, it is challenging to get to the top of Google search,” says Andrew Chornyy, CEO at Plerdy where they write 30 blog articles per month.
#3 Posting articles lacking expertise
Have you ever read one of those articles where it looks good on the surface but once you’ve read it you felt like there was absolutely nothing you’ve learned from it? Pretty much all the content marketing experts I’ve talked to agree on this – vague, watery content for the sake of content is a no-go.
“Most companies use copywriters to write their content. This doesn’t work anymore. As they are usually not an expert in the topic they write about, they will read our copywriters’ articles to research the topic. This results in an endless loop of already fluffy content being the input for even fluffier content,” says Jeroen Corthout, co-founder and CEO at Salesflare.
Be careful when you hire copywriters with no subject matter expertise – you might be risking your brand image. Ask about their previous writing examples covering a similar topic or niche. For example, when we chat with a wanna-be client from a niche we don’t have experience with, we let them know about it straight away. Losing a potential client is way better than losing a reputation.
If your topics are technical and your tech experts don’t have time to write blog articles (which is usually the case) have your writers connect with experts on a quick call to get as many ‘meaty’ details as possible. Also, make sure to get those experts to proofread the post when it’s ready.
#4 Prioritizing article length over quality
When Brian Dean introduced us to the skyscraper technique back in the day, everyone and his dog started creating content that’s longer than those competing results ranking in Google top. However, long content doesn’t necessarily mean comprehensive. What we see these days is blogs populated with 20-min reads that are vague, watery, and, let’s be honest, don’t bring much value to the table.
Ioana Sima, marketing manager at TextMagic said,
“Long-form written content as 90% of companies do it. The web is incredibly saturated with long-form articles that are written for the sake of being written. SaaS companies should not rely purely on long-form.
I would recommend experimenting with different formats and transforming articles that perform well into long-form content, while also including video summaries, templates, or rich media that can be distributed on other channels and quickly digested. Oh, and ALWAYS check SERPs to see the formats of top-performing pages.”
It can be hard to pack your article with value when SurferSEO asks you to write a 5K words piece. Remember that longer doesn’t always mean better. After all, this is what content marketing is about – writing for people, and bringing value while also catering to search engines.
#5 Publishing articles under a wrong name
Ranktracker is publishing 50 blog articles per month, translated into 12 languages. Felix Rose-Collins, the CMO, shares that articles they’ve published under the name of unknown authors tend to have poor performance on Google.
“We noticed that they don’t appear for our target keywords, we have now stopped posting for unknown authors. Once we’ve started using well-known names (like CEO), we see them rank within two minutes after publishing in the top 3 results. Even for extremely competitive keywords,” says Felix.
RankTracker clicks and impressions over time
In fact, this might be one of the reasons why you don’t see the results from the guest posts published on your blog. Next time, when you accept a guest post, make sure to look up the author on Google. If there are no online publications, chances are it probably won’t do your blog any good.
On the other note, when you pitch a guest post to an editor, include your previous publications on major platforms. For example, that’s how I got to write this post for Search Engine Watch – I shared my previous articles I wrote for Entrepreneur, HubSpot, Zapier, Foundr, and many more.
#6 Focusing on new content rather past articles
About five years ago I wasn’t thinking much about updating old content. We were on a hamster wheel of creating more content, faster for Chanty, a company where I headed a content team. Then I ran into this article by HubSpot and realized I was missing out big time. So we went back to the older posts to update and optimize them. I can’t share numbers as it was a long time ago but the results were huge. Since then we do this for our clients – if the article isn’t performing well, it gets an update.
“You’ll find that most of your sign ups come from a handful of articles. Updating our lead-generating content is an ongoing work that never stops. After all, the supply of keywords relevant to your business isn’t endless. While you are producing new content, older articles are going down. If you neglect updating older content you’d be stuck with a traffic plateau and a business that doesn’t grow,” says Andrey Makhovskyi, founder and CEO at Effy.ai.
One of Effy.ai updated article performance over time
#7 Contributing via Help a reporter out (HARO)
This might bring a lot of resentment but we had to discontinue HARO for our clients in 2022. If you are not familiar, HARO is a service that connects journalists/ authors with experts in the field.
Authors would request a quote from experts and experts would share their advice. Authors then would decide which quote to include in their article and credit experts by putting a link to the expert’s website (similar to what I’m doing in this article). This used to be a win-win case – authors would get meaty insights for their publications while experts would get attribution and links to their websites.
It worked great until it turned into a red ocean zone and space got overcrowded. What used to be a great link building technique became a waste of time and effort.
“About two years ago we used to get 25 backlinks out of 65 pitches for our clients. With time it went into a downward spiral. Today, nobody links to you just because you shared your advice. They also want a link back in return. We realized it no longer delivers the value it used to to our clients. We had to give up this service and focus on backlink building techniques that do work today, ” says Iryna Kutnyak, director of operations at Quoleady.
#8 Distributing content across communities
Emilia Korczynska is a head of content at UserPilot and the hardest working marketer I’ve ever met. Getting published a whopping 60 articles per month, she’s tried distributing blog content on Quora, Reddit and social media. She says you have to be very cautious about how you spend time distributing blog posts.
“Resharing content in social media groups that are mostly dead or Slack channels requires a lot of effort, and with the miniscule organic reach and a high chance of getting banned by the admins just don’t justify it. Similarly with Quora/Reddit and other Q&A sites,” says Emilia.
I couldn’t agree more – we stopped all of our Quora activities a long time ago because the results just weren’t worth it. What we realized is that people often come to Quora from Google search after typing your target keyword – the one you are optimizing an article for. It makes much more sense to get that blog article rank in the Google top (higher than the Quora result) rather than trying to compete with hundreds of Quora answers bugging your friends/colleagues to upvote and comment.
When it comes to sharing in social media groups – self promotion is usually against the group rules anyway. Unless you are an admin or have been constantly adding value to the group, your blatant distribution attempt will be quickly eliminated. At the same time, there are groups that allow this sort of promotion. I call them “distribution cemeteries”. Nobody reads the avalanche of irrelevant content that’s being posted there.
#9 Prioritizing link building over content quality
Whenever I speak with a potential client on Zoom, I emphasize that content quality comes first. You can’t have a piece of content that’s thin and invaluable and expect it to rank well by building backlinks to it. It’s like putting a fresh coat of paint on a car with no wheels and hoping it will ride.
I’ve interviewed Mohamed Sehwail, CEO at FullSession and here’s his input on this,
“We haven’t been building backlinks to our blog content for a while, yet we were able to maintain steady growth of traffic and sign ups. Article updates do its magic, boosting our positions and bringing our pages to the Google top.”
FullSession traffic growth over time
Building backlinks will only help rank content better once your content is polished – it’s valuable, well-structured, to the point, answers the search intent, etc. When that’s in place and you are still not ranking well, it’s time to add backlinks.
#10 Overdosing with gated content
“Give us your email and get access to an ebook, whitepaper, guide, checklist, etc.” The classic inbound approach introduced by HubSpot back in the days might not work for everyone as of now. The amount of content online these days is insane. Why would they give you their email if they can get the same contact (if not better) openly elsewhere?
“Instead of closing off certain content, we’ve found it’s more beneficial to create ‘additional resources’ as a complement allowing readers the option to download and creating a win-win scenario,” says Elizabeth Pokorny, head of content at Weglot.
When you are putting together three already published articles on a topic and calling it a guide, it doesn’t sound right. If it works for you – great. However, gated content does its best when it’s unique, something you can’t find easily online.
It might help to review your gated content policy and experiment with the assets you share with your readers. Opening more of your content might bring extra organic traffic and result in more sign ups at the end of the day. On the other hand, if your content pieces are of great value and your website is the only place to get them, I’d recommend keeping them gated.
Bottom line
I’ve interviewed dozens of content marketers and only top insights made it to this article. One thing that’s clear as day – great content is here to stay. It’s not about the amount of backlinks or length. Helpful, actionable, experience-based content written by an expert in the field is what you should be after when planning content pieces for your website.
When you develop your content marketing strategy, focus on high-intent keywords that will bring a highly-targeted flow of people who are ready to sign up. When you have a pool of articles that generate leads for you, make sure to cherish this content and update it regularly to give it a well-deserved Google boost.
Topical authority is a thing and gradually building authority around the topic that’s most relevant to your business will help you rank your future articles faster and easier.
When sharing content online, avoid the spray-and-pray approach (don’t bury your content on the spooky ‘distribution cemeteries’), always check the results of your activities and double down only on those channels that are worth the effort.
Hopefully, this article and advice from the content marketing experts who’ve learned their lesson through trial and error will help you save time and focus on things that work.
Olga Mykhoparkina is a founder at Quoleady, a SaaS content marketing agency on a mission to help great software products get quality leads through top-notch evergreen content.
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The post 10 SaaS marketers share what’s NOT working in content marketing anymore appeared first on Search Engine Watch.
How to effectively optimize content
30-second summary:
- By using a range of techniques to optimize your content, you can make it easier for both search engines and users to consume your written text
- Taking the time to plan your content topics and conduct extensive keyword research can make a big impact when it comes to performance
- You should always write for the user first, but you can still implement SEO best practices while doing so
- Understand the role of accessibility in written content and the importance of providing as much contextual information as possible
Content optimization is essential because it helps users and search engines to easily understand your written text. In addition to this, there are a huge number of other advantages you can gain by optimizing content. You can increase engagement rates, obtain links, generate brand recognition, and appear as an expert in your field. All while improving your organic search rankings.
Sounds good, right?
Let’s find out how you can benefit from all this, and more, by effectively optimizing your content.
Think about your topic
Before you write content, you need to decide on the topic you’re going to cover. This might sound obvious, but it’s worth thinking about. Spending some extra time planning will help you to identify specific subjects and talking points you can discuss. This will help shape your keyword research, which plays a huge role in creating SEO-friendly content.
At this stage, it’s worth thinking about what you want to focus on. You want the topic to be broad enough that you can produce detailed content about it, but not so broad that you won’t be able to cover it all. It might be the case that you need to split the topic into multiple articles. Or if your topic is too vague, you may need to home in on something more specific.
Conduct detailed keyword research
Keyword research is and always has been an essential part of producing good content. It’s the basis for content production and making sure you’re ranking for relevant keywords that you have a good chance of competing for. When performing keyword research, you should be on the lookout for several different types of keywords.
Short-tail keywords
Also known as the head or main keyword, short-tail keywords are made up of a maximum of three words. These keywords will typically have large volumes, but because of this, they have high search difficulties and therefore are highly competitive.
Because these keywords have a broad search intent, they should be used alongside more precise keywords to make it clear to users and search engines exactly what your page is about.
Long-tail keywords
Long-tail keywords are terms made up of more than three keywords and are much more specific than short-tail keywords. These keywords generally have lower volumes, but they also have lower search difficulties, which means they are less competitive.
These keywords are important because they allow you to target a user’s exact search intent. A user who searches for the short-tail keyword ‘motorbike’ might be trying to buy a motorbike, find more information about a model or simply look at a picture of one.
A long tail variation of this search might be ‘Motorbike helmet with Bluetooth speakers’, which narrows down the user’s search intent to a very specific product.
LSI keywords
LSI (Latent Semantic Indexing) keywords are keywords that are loosely related to your head keyword. While these keywords are relevant to your main keyword and the overall topic, they’re not necessarily directly related.
Instead, they’re used thematically to build broader topical depth and make it clear to both search engines and users what the overarching topic of your content is. If your short-tail keyword is the trunk of a tree and your long-tail keywords are the branches, then the LSI keywords are the twigs.
LSI keywords branch out from the main keyword but are still relatable enough to provide additional context and information. These can be a bit trickier to find, but by using the suggested search feature in search engines, you can get your hands on them.
Local keywords
These keywords won’t always be relevant, but if you’re looking to boost your rankings for local terms, then including local keywords is essential.
Luckily, this is a lot easier than implementing other keywords. You simply add your location into your content along with your main keyword. But remember, don’t stuff in keywords for the sake of it! Try to mix it up, using different variations wherever possible.
People also ask (PAA) key phrases
Like the suggested search function, the people also ask feature is an excellent way to obtain relevant keywords and phrases. These are phrases that users have searched for before, so we know that they hold value and have good search volumes.
So, how can we use this to our advantage?
By creating content that targets these queries, you’ll be increasing your chances of appearing in Search Engine Results Pages for these terms.
And the best thing is, these questions are often different to the main keywords you would normally target. This means your content will be more varied and unique and will specifically target pain points that your audience is looking for.
Always write for the user first
People skim content more than ever these days, so it’s important to keep it short, snappy, and engaging. The days of writing solely for search engines are long gone, and Google’s recent helpful content update has really cemented this.
This update emphasizes the importance of writing for the user first. Your focus should be on creating engaging, informative and easy-to-digest content. You can always go through your work afterward and make tweaks and edits to optimize for SEO best practice.
Just be careful not to make it too robotic as search engines can spot keyword stuffing from a mile away! Keep it free-flowing and try to insert keywords in a natural way; both users and search engines will appreciate it.
Include alt-text for your images
If you’re including images in your articles (which you should be) then it’s essential that you add alt text. Alt text is the written copy that describes an image to users who can’t see them or if the image fails to load.
First and foremost, alt text is a core principle of web accessibility for visually impaired users. Its secondary function is to provide additional context and descriptions to search engine crawlers, allowing them to index an image properly.
As some images contain critical information or provide context for the rest of the page, it’s crucial to take the time to write appropriate alt text. By doing this, you are adhering to accessibility standards and improving your SEO at the same time.
Remember internal and external links
Another way to optimize your content is to include internal and external links.
Internal links can be used to take users toward relevant, closely related pages that will provide them with further information they might be looking for. This makes it easier for users to navigate your website and helps to create a strong site structure.
External links are also useful because they can be used to point toward external data and sources of information that back up your content. In the eyes of a search engine, the use of valuable external links improves the authority of your content.
Just make sure you have a healthy balance of follow and no-follow tags on your external links.
Consider site speed
Site speed is always important when it comes to performing well in search engines. No one likes a slow website, and users are more impatient than ever when it comes for waiting for things to load. Even an extra second’s loading time could put some users off and cause them to bounce from your website.
You should regularly review your site speed and make sure your website is performing well. Consider removing unnecessary code and compressing large images as these are common factors that contribute to slow site speed.
Break up your content
Imagine you land on a webpage and the first thing you see is a wall of text with no paragraphs, headings, or subheadings. It’s not exactly going to draw you in, is it?
Users are more likely to consume your content if it’s broken up into digestible chunks. This makes it much easier for them to quickly take in the information they’re looking for.
It also provides you an opportunity to weave keywords into your headings and subheadings, which are strong signals for search engines. It’s a win-win!
Keep things up to date
Remember, even when you’ve produced a well-written, SEO-friendly article, the hard work doesn’t stop there. Google LOVES it when you go back and update existing content because it shows you’re keeping your website up to date.
Has there been a new development that affects the topic of your post? Or perhaps some new data that you could use to explore a new angle? If there is some way that you can update your article and add information that will benefit your users, then it’s worth taking the time to do so.
Enjoy the benefits of optimized content
Now that you know how to optimize your content, you’ll have a better chance of ranking for your chosen keywords. In addition to this, your users will be more likely to stay on your website for longer, increasing your engagement rates and the time spent consuming your content.
As a result of consistently producing high-quality content, you may well find that your site is attracting more links from external sources. This will boost your domain authority and help you to appear as a trustworthy and authoritative source of information.
So, if you’re looking for ways to give your content a little boost, consider implementing some of these techniques into your writing. It won’t always be possible to include everything we’ve mentioned here, but if you write for the user first and take care with your keywords, you’ll be on the right track.
Rob Phillips is Digital Manager at Coast Digital.
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Salesforce wants Salesforce+ to be the Netflix of biz content
Salesforce just closed a $ 28 billion mega-deal to buy Slack, generating significant debt along the way, but it’s not through spending big money.
Today the CRM giant announced it was taking a leap into streaming media with Salesforce+, a forthcoming digital media network with a focus on video that, in the words of the company, “will bring the magic of Dreamforce to viewers across the globe with luminary speakers.” (Whether that’s a good thing or not is in the eye of the beholder.)
Over the last year, Salesforce has watched companies struggle to quickly transform into fully-digital entities. The Slack purchase is part of Salesforce’s response to the evolving market, but the company believes it can do even more with an on-demand video service providing business content around the clock.
Salesforce president and CMO Sarah Franklin said in an official post that her company has had to “reimagine how to succeed in the new digital-first world.” The answer apparently is involves getting the larger Salesforce community together is a new live, and recorded video push.
In a Q&A with Colin Fleming, Salesforce’s senior vice president of Global Brand Marketing, he sees it as a way to evolve the content the company has been sharing all along. “As a result of the pandemic, we looked at the media landscape, where people are consuming content, and decided the days of white papers in a business-to-business setting were no longer interesting to people. We’re staring at a cookie-less future. And looking at the consumer world, we reflected on that for Salesforce and asked, “Why shouldn’t we be thinking about this too,” he said in the Q&A.
The company’s efforts are not small. Axios reports that there are “50 editorial leads” aboard the project to help it launch, and “hundreds of people at Salesforce currently working on Salesforce+” more broadly.
Notably Salesforce does not have near-term monetization plans for Salesforce+. The service will be free, and will not feature external advertising. Salesforce+ will launch in September in conjunction with Dreamforce and include four channels: Primetime for news and announcements, Trailblazer for training content, Customer 360 for success stories and Industry Channels for industry-specific offerings.
The company hopes that by combining the announcement with Dreamforce, it will help drive interest in what Salesforce has cooked up. After the Dreamforce push, Salesforce+ will enter into interesting territory. How much do Salesforce customers, and the larger business community really want what the company describes as “compelling live and on-demand content for every role, industry and line of business,” and “engaging stories, thought leadership and expert advice”?
Salesforce is considered the most successful SaaS-first company in history, and as such may have an opinion that people are interested in hearing. In its most recent quarterly earnings report in May, the company disclosed $ 5.96 billion in revenue, up 23% compared to the year-ago quarter, putting it close to a $ 25 billion run rate. The company also generates lots of cash. But being cash-rich doesn’t absolve the question of whether this new streaming effort will prove to be a money pit, costing buckets of cash to produce with limited returns.
The service sounds a bit like your LinkedIn feed brought to life, but in video form. At the very least, it’s probably the largest content marketing scheme of all time, but can it ever pay for itself either as a business unit or through some other monetization plans (like advertising) down the road?
Brent Leary, founder and principal analyst at CRM essentials says that he could see Salesforce eyeing advertising revenue with this venture and having it all tie into the Salesforce platform. “A customer could sponsor a show, advertise a show, or possibly collaborate on a show. And have leads generated from the show directly tied to the activity from those options while tracking ROI, and it’s all done on one platform. And the content lives on with ads living on with them,” Leary told TechCrunch.
Whether that’s the ultimate goal of this venture remains to be seen, but Salesforce has proven that there is market appetite for Dreamforce content at least in the physical world with over a hundred thousand people involved in 2019, the last time the company was able to hold a live event. While the pandemic shifted most traditional conference activity into the digital realm, making Dreamforce and related types of content available year-round in video format makes some sense in that context.
Precisely how the company will justify the sizable addition to its marketing budget will be interesting; measuring ROI from video products is not entirely straightforward when it is not monetized directly. And sooner or later it will have to have some direct or indirect impact on the business or face questions from shareholders on the purpose of the venture.
Six content ideas to supercharge your marketing in 2021
30-second summary:
- Keyword research is at the heart of understanding where your business stands and what your end-users expect
- Surveying or monitoring your analytics is a great way of listening to your customers or readers for effective content ideas
- Seasonality is a great way to find fresh content ideas by finding angles where your primary topic overlaps with seasonal interests
- Collaborate and meet real people – use every opportunity (events, meetups, live sessions) to talk to people and listen to what they’d be interested in consuming
- Use “question research” to understand the existing information gaps in the market
- Re-package your old, better-performing content into new (updated) assets
If you feel like everything has already been written and you have no idea what else you can write about, here are six content ideas for you that help you come up with valuable and engaging content this year:
1. Use new keyword research tools
Keyword research is not just for SEO! They can give you in-depth insight into your audience’s interests, questions, and struggles. Research and address them in your content.
The key is to try a new tool from time to time. Why? Each tool uses a different data source or a different output or a different way to organize those keywords. Any of these will be enough to give you lots of content ideas.
Luckily, we have quite a few tools to choose from.
Kparser
This tool will give you pretty much everything you need to create a good topic list. Or at least point you in the right direction. Look at the left-hand channel to find popular concepts around your main topic and build your content around those!
Source: Screenshot by the author
Kparser offers a premium version for $ 69 a month but I’ve always been using its free version which is great!
KeywordTool.io
KeywordTool.io allows access to lots of data sources, including Google, Youtube, Amazon, Instagram, and Twitter.
(Content ideas sourced from Amazon)
Source: Screenshot made by the author
The tool will give you lots of ideas for free but to see each keyword analysis, you need to upgrade to one of the listed plans.
Answer the Public
This one you may not have heard of. It features a man called ‘The Seeker’, who impatiently awaits your questions. You put in keywords or phrases, he suggests some interesting topics.
Apart from being a great keyword research tool, this one is also great for question research (see my #5 tip on the list!) Using different ways to group and organize your keyword lists will likely uncover more ideas. These grouping techniques include keyword clustering and semantic research.
Source: Screenshot by the author
Answer the Public is freemium and comes at $ 79/month minimum if you pay for a year, but frankly I’ve never had to upgrade as the free version is simply awesome!
2. Turn to your actual customers for ideas
You know who you really need to listen to. Correct, your current and future customers. You want your content to make a difference for your bottom line, not just bring your word out there, no matter if anyone is there listening or not.
You don’t just want to be heard, you want to be heard by your target audience.
You can even gamify that process by building up your surveys with visualization tools, here are some extra tips on that.
You can offer a good mix of generic questions (like, ask about their lifestyle) which would help you build up your customers’ personas and target them better. Then come your brand-specific questions:
- “What questions did you have when browsing our services?”
- “Were they sufficiently covered on the site?”
The latter will help you improve your site performance too.
The cool thing is that you will also be able to use your survey results in site content and articles, making your site intent-rich, trustworthy, and linkable.
It’s also a wise idea to set up a well-defined routine to help you record your customers’ questions as they come. This will help you in both content planning and social media goals.
Slack is a nice tool to help your in-team communication and idea-sharing. Simply set up a separate Slack channel and encourage your customer and support team to send your customers’ questions there as soon as they come across any.
Using your web analytics is another way to listen to your customers and readers. Finteza is a great solution to better understand which content and on-page elements your site users respond to best. It supports a variety of events including mouse-overs, clicks, and downloads allowing you to measure which content does a better job engaging your readers:
Source: Finteza
3. Take seasonal trends into account
There are holidays and seasonal trends to include in your content editorial plans. When you catch a trend, there’s always a huge boost of interactions, new followers, and clicks.
Source: Screenshot by the author
The great thing about seasonal trends is that you can plan your editorial calendar months in advance because they are easy to predict and repeat yearly. This means you’ll be able to re-use your calendar as a reference point to structure your seasonal content strategy and improvise for maximum success.
Simply sit down and plan your content assets for upcoming big holidays, seasonal events like spring cleaning season, summer holidays, Amazon Prime Day, and other noteworthy days that are relevant to your target customers.
Source: Screenshot by the author
You can use Google Spreadsheets to create your content roadmap. To better focus on ideation and get more inspired, I usually start with planning my seasonal content using a printable calendar which you can easily find using these steps.
There are handy calendar apps that can even integrate into WordPress to keep track of those holidays you may want to include in your social media editorial plan.
You can schedule social media updates as far as one year ahead to make sure there’s always something going on your brand channels no matter how busy you get.
4. Get out into the world
We have a tendency to look for our inspiration online because we are targeting an internet-based audience, which is totally understandable: you can discover so many wonderful topics on the web. It just isn’t the only place we can look and purely searching online actually limits our scope, and so our returns.
The most popular piece of content is one that comes from the real world. People love personal stories!
Go out into the real world. Seek out events in your industry, or things that are tangentially related. Discover how everyday experiences connect to your niche and use your social media channels as a platform to explain and share with others.
Get out of cyberspace and into meet-space!
A good way is to engage with your local community (now in a safe and socially distanced way!)
This serves as a great way to understand the pulse of your audience/target customers, their intent, and personal experiences that impact their decisions. Plus, you also earn a chance to introduce new people to your brand.
You can also connect with other local brands, businesses, and business owners and potentially work out some topic ideas that way.
5. Find out what people are asking online
Question research offers a few important marketing opportunities:
- Questions give you lots of insight into what your target audience is struggling with and how to best help them
- Questions are your best content ideation source
- Covering niche questions online opens up more organic search visibility opportunities including getting featured and ranking in “People Also Ask” results
- Asking a question on social media is one of the most important ways to increase your social media engagement because whenever they see a question mark, people have that natural reflex to stop and find an answer
So ask questions on social media often and engage with answers you receive.
If you are open to trying tools to bolster this exercise, Text Optimizer is a smart option. All you Just type your keyword into its “Topic Ideas” section and it will generate a list of topic ideas for you:
Source: Screenshot by the author
Every question is rated based on how many people are searching for it and how many sites are covering it – giving you a clear analysis of demand vs competition which informs your decision making.
The tool is paid and I am not aware of any alternatives. But the good thing is, question research will be mostly free. You will get some content ideas without the need to pay or register an account.
Quick tip: If you install their Google Chrome extension, most of that analysis will come for free as long as you use Google Chrome.
Source: Screenshot by the author
6. Learn the art of content re-packaging
Right off the bat, re-packaging content is going to be the best weapon in your arsenal. It takes what you already have and makes it stretch, getting more out of every piece you write. A lot of those prolific writers are using this tactic, albeit at its extreme. That is how they manage to get so much out without others writing for them.
So what does re-packaging content entail? It is creating new content directly from the old. Some ways to do that are:
- Collecting articles into an ebook to give away on your site (As a bonus, this would also make a great lead magnet!)
- Creating a webinar with the information you have written
- Turning your content series into a (mini) email course
- Creating newsletters
- Recording a podcast with the old post content
- Shooting a video with the old post content
- Converting info from posts into infographics
- Making a Slideshare presentation with condensed slides
- Writing new posts based on small details mentioned in old posts that have been expanded
These are only a few examples, but you get a general idea. A piece of content should never remain on its own without some form of recycled item coming out of it.
Looking at that list of ideas for re-packaging old content, did any of them stand out as forms of media you have never tried before? It may be time to start expanding what you create and produce something brand new.
This will attract a new kind of audience, one that is drawn to the media in question. Do you usually write blog posts? Start making infographics or videos. Never done a Slideshare slideshow? Consider it now, and see if it gets any bites.
You will be able to recycle your content better this way, and it will keep you from being burnt out. That will inevitably have an impact on the speed and quality of your content creation.
Content ideation isn’t easy and moreover, it is a continuous struggle. Let’s hope these ideas will get you out of that writer’s block!
Ann Smarty is the Founder of Viral Content Bee, Brand and Community manager at Internet Marketing Ninjas. She can be found on Twitter @seosmarty.
The post Six content ideas to supercharge your marketing in 2021 appeared first on Search Engine Watch.
Macron says G7 countries should work together to tackle toxic online content
In a press conference at the Élysée Palace, French President Emmanuel Macron reiterated his focus on online regulation, and more particularly toxic content. He called for more international cooperation as the Group of Seven (G7) summit is taking place later this week in the U.K.
“The third big topic that could benefit from efficient multilateralism and that we’re going to bring up during this G7 summit is online regulation,” Macron said. “This topic, and I’m sure we’ll talk about it again, is essential for our democracies.”
Macron also used that opportunity to sum up France’s efforts on this front. “During the summer of 2017, we launched an initiative to tackle online terrorist content with then Prime Minister Theresa May. At first, and as crazy as it sounds today, we mostly failed. Because of free speech, people told us to mind our own business, more or less.”
In 2019, there was a horrendous mass mosque shooting in Christchurch, New Zealand. And you could find multiple copies of the shooting videos on Facebook, YouTube and Twitter. Macron invited New Zealand Prime Minister Jacinda Ardern, several digital ministers of the G7 and tech companies to Paris.
They all signed a nonbinding pledge called the Christchurch Call. Essentially, tech companies that operate social platforms agreed to increase their efforts when it comes to blocking toxic content — and terrorist content in particular.
Facebook, Twitter, Google (and YouTube), Microsoft, Amazon and other tech companies signed the pledge. Seventeen countries and the European Commission also backed the Christchurch Call. There was one notable exception — the U.S. didn’t sign it.
“This strategy led to some concrete results because all online platforms that signed it have followed through,” Macron said. “Evidence of this lies in what happened in France last fall when we faced terrorist attacks.” In October 2020, French middle-school teacher Samuel Paty was killed and beheaded by a terrorist.
“Platforms flagged content and removed content within an hour,” he added.
Over time, more countries and online platforms announced their support for the Christchurch Call. In May, President Joe Biden joined the international bid against toxic content. “Given the number of companies incorporated in the U.S., it’s a major step and I welcome it,” Macron said today.
But what comes next after the Christchurch Call? First, Macron wants to convince more countries to back the call — China and Russia aren’t part of the supporters for instance.
“The second thing is that we have to push forward to create a framework for all sorts of online hate speech, racist speech, anti-Semitic speech and everything related to online harassment,” Macron said.
He then briefly referred to French regulation on this front. Last year, French regulation on hate speech on online platforms has been widely deemed as unconstitutional by France’s Constitutional Council, the top authority in charge of ruling whether a new law complies with the constitution.
The list of hate-speech content was long and broad while potential fines were very high. The Constitutional Council feared that online platforms would censor content a bit too quickly.
But that doesn’t seem to be stopping Macron from backing new regulation on online content at the European level and at the G7 level.
“It’s the only way to build an efficient framework that we can bring at the G20 summit and that can help us fight against wild behavior in online interactions — and therefore wild behavior in our new world order,” Macron said, using the controversial “wild behavior” metaphor (ensauvagement). That term was first popularized by far-right political figures.
According to him, if world leaders fail to find some common ground when it comes to online regulation, it’ll lead to internet fragmentation. Some countries may choose to block several online services for instance.
And yet, recent events have showed us that this ship has sailed already. The Nigerian government suspended Twitter operations in the country just a few days ago. It’s easy to agree to block terrorist content, but it becomes tedious quite quickly when you want to moderate other content.