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Tag: Expands


Stack Overflow expands its Teams service with new integrations

March 3, 2020 No Comments

Most developers think of Stack Overflow as a question and answer site for their programming questions. But over the last few years, the company has also built a successful business in its Stack Overflow for Teams product, which essentially offers companies a private version of its Q&A product. Indeed, the Teams product now brings in a significant amount of revenue for the company and the new executive team at Stack Overflow is betting that it can help the company grow rapidly in the years to come.

To make Teams even more attractive to businesses, the company today launched a number of new integrations with Jira (Enterprise and Business), GitHub (Enterprise and Business) and Microsoft Teams (Enterprise). These join existing integrations with Slack, Okta and the Business tier of Microsoft Teams.

“I think the integrations that we have been building are reflective of that developer workflow and all of the number of tools that someone who is building and leveraging technology has to interact with,” Stack Overflow Chief Product Officer Teresa Dietrich told me. “When we think about integrations, we think about the vertical right, and I think that ‘developer workflow’ is one of those industry verticals that we’re thinking about. ChatOps is obviously another one, as you can see from our Slack and Teams integration. And the JIRA and GitHub [integrations] that we’re building are really at the core of a developer workflow.”

Current Stack Overflow for Teams customers include the likes of Microsoft, Expensify and Wix. As the company noted, 65 percent of its existing Teams customers use GitHub, so it’s no surprise that it is building out this integration.


Enterprise – TechCrunch


Relativity Space expands its rocket-printing operations into an enormous new Long Beach HQ

February 29, 2020 No Comments

Building a rocket is a big operation, even when you’re printing them from the ground up, like Relativity Space . The launch startup is graduating from its initial office, which is a bit cramped for assembling rockets, to a huge space in Long Beach, where the company will go from prototype to first flight.

We recently visited Relativity at their old headquarters, which had the scrappy (literally — there were metal scraps everywhere) industrial feel you’d expect from a large-scale hardware startup. But except for the parking lot, there didn’t seem to be anywhere to put together… you know, a rocket.

So it was no surprise when co-founder and CEO Tim Ellis said that the company was just starting the process of moving to a gigantic new open-plan warehouse-style building in Long Beach.

Relativity CEO Tim Ellis is obviously excited about the new HQ.

“It’s a big step,” Ellis told TechCrunch. “It’ll actually be the first factory we fully build out with 3D printers. This new space is actually big enough that we’ll be printing the first and second stages, and the fairing at the same time. The new ceiling height is approximately 40 feet, which will allow us to build taller — about twice the height of our current facility. We’re on track to start shipping parts to Stennis for testing later this year.”

In addition to the three “Stargate” printers that can print parts up to 15 feet high, they’ll have three more that can go up to 20 feet and two that can go up to 30. It’s a bit hard to imagine a single printed rocket part 30 feet tall until you’ve seen some of the pieces Relativity has already made.

Not only do the rockets take up a lot of space, but the company itself is growing.

“From two years ago to now we’ve over 20X-ed our entire footprint as a company,” Ellis pointed out. In other words, it was starting to feel a bit overpopulated in their old spot near LAX.

This the space as it is now; the image up top is a render of how it will look once active.

Assembly of the launch vehicle, called Terran 1, its Aeon engines and R&D will all take place in the new HQ. It’s nearly 120,000 square feet, and will be built as a very high-tech manufacturing operation indeed. There will be no fixed tooling, meaning the factory can be rapidly reconfigured, and will be highly automated. The company’s 3D printers aren’t like the simple ones used for rough prototyping, but enormous, carefully monitored robot arms that perform real-time analysis of the metal they are laying down.

“It’s really the first autonomous factory, and it’s not just for rockets,” Ellis said. “Once we prove out the factory with this first launch vehicle, we’re convinced this works towards our long-term plan of launching factories to Mars and building a wide range of products that you’re going to need there. It’s on the path for the long-term vision but also a way for us to be a pioneer in this new value chain for aerospace.”

“It’s going to be cool,” he added.

Gadgets – TechCrunch


Apple expands Business Chat with new businesses and additional countries

October 2, 2018 No Comments

Apple Business Chat launched earlier this year as a way for consumers to communicate directly with businesses on Apple’s messaging platform. Today the company announced it was expanding the program to add new businesses and support for additional countries.

When it launched in January, business partners included Discover, Hilton, Lowe’s and Wells Fargo. Today’s announcement includes the likes of Burberry, West Elm, Kimpton Hotels, and Vodafone Germany.

The program, which remains in Beta, added 15 new companies today in the US and 15 internationally including in the UK, Japan, Hong Kong, Singapore, Canada, Italy, Australia and France.

Since the launch, companies have been coming up with creative ways to interact directly with customers in a chat setting that many users prefer over telephone trees and staticy wait music (I know I do).

For instance, Four Seasons, which launched Business Chat in July, is expanding usage to 88 properties across the globe with the ability to chat in more than 100 languages with reported average response times of around 90 seconds.

Apple previously added features like Apple Pay to iMessage to make it easy for consumers to transact directly with business in a fully digital way. If for instance, your customer service rep helps you find the perfect item, you can purchase it right then and there with Apple Pay in a fully digital payment system without having to supply a credit card in the chat interface.

Photo: Apple

What’s more, the CSR could share a link, photo or video to let you see more information on the item you’re interested in or to help you fix a problem with an item you already own. All of this can take place in iMessage, a tool millions of iPhone and iPad owners are comfortable using with friends and family.

To interact with Business Chat, customers are given messaging as a choice in contact information. If they touch this option, the interaction opens in iMessage and customers can conduct a conversation with the brand’s CSR, just as they would with friends.

Touch Message to move to iMessage conversation. Photo: Apple

This link to customer service and sales through a chat interface also fits well with the partnership with Salesforce announced last week and with the company’s overall push to the enterprise. Salesforce president and chief product officer, Bret Taylor described how Apple Business Chat could integrate with Salesforce’s Service Bot platform, which was introduced in 2017 to allow companies to build integrated automated and human response systems.

The bots could provide a first level of service and if the customer required more personal support, there could be an option to switch to Apple Business Chat.

Apple Business Chat requires iOS 11.3 or higher.


Enterprise – TechCrunch


Facebook expands its Express Wi-Fi program for developing markets via hardware partnerships

August 28, 2018 No Comments

Facebook is today launching a partner program for its Express Wi-Fi initiative, which helps bring higher-speed connections to developing markets, including India, Indonesia, Kenya, Nigeria, and Tanzania. The program itself involves having local business owners install Wi-Fi hotspots, where internet service is provided by local ISPs, mobile network operators, and others that Facebook has partnered with. Now, Facebook is launching a new partner program that will allow access point manufacturers to build devices compatible with Express Wi-Fi.

Its debut lineup of partners for “Express Wi-Fi Certified,” as the partner program is called, include Arista, Cambium Networks, and Ruckus Networks, an ARRIS Company.

Facebook first began testing Express Wi-Fi three years ago, and has since expanded it to the five above countries and 10 partners. The idea behind the project is to create an entrepreneurial grassroots base for the its Wi-Fi service – that is, the operators and ISPs would be working with local entrepreneurs who want to resell internet access in their own communities. The partners set the prices, but Facebook provides the software.

The company has tried to address the needs of developing markets before, via its zero-rating program Free Basics. But this program was criticized over net neutrality concerns, as it only provided access to specific websites – like Facebook, of course – to the developing markets. India eventually banned that program in 2016, as a result.

Express Wi-Fi, on the other hand, offers full, unrestricted access to the web, not a selection of pre-approved sites and services. It’s one of Facebook’s many connectivity initiatives today, along with others like OpenCellular, rural access programs, drones, and other infrastructure projects.

The new partner program for Express Wi-Fi, announced today, was built to address specific issues Facebook and its partners faced in the field, the company now explains. It says it has been working with the manufacturers to build new access points that better detect registration pages and more accurately count the amount of Wi-Fi data consumed.

This will allow the Wi-Fi service providers to sell prepaid access as well as different traffic classes – like offering some services or content for free, while charging for others. Presumably, this would be another avenue of making Facebook free to developing markets down the road.

Facebook says having hardware manufacturers on board will help its operator partners more easily set up and manage their Express Wi-Fi hotspots.

Weak and expensive connectivity is a big barrier to Facebook adoption in developing markets, especially as user growth in developed regions is stalling – or, even decreasing at times. In July, Facebook reported no user growth in the U.S. and Canada, and a loss of European users it attribute to GDPR requirements. Developing regions, however, are still coming online and could bring Facebook a whole host of new users, if people can get connected.

 


Social – TechCrunch


Indiegogo expands its efforts to help Chinese startups reach global consumers

June 6, 2018 No Comments

While crowdfunding company Indiegogo has been running a pilot program in China for the past couple of years, it’s now building on those efforts with the launch of the Indiegogo China Global Fast-Track Program.

CEO David Mandelbrot is in Shenzhen, China this week to announce the program, which is designed to help Chinese entrepreneurs reach a global audience. In an email, he told me:

The China Pilot Program is officially out of pilot phase — today, we are officially launching the Indiegogo Global Fast Track. During the pilot phase, the team experimented with different ways to help service Chinese brands and manufacturers who were looking to launch products overseas. After helping companies raise over $ 100 million and launch over 3,000 China-based projects over two years time, the team has finalized its new suite of services.

Those services include guidance around crowdfunding and marketing in the United States and other countries, access to a network of more than 65 service providers (including retailers and marketing firms, as well as Indiegogo’s manufacturing partner Arrow Electronics and shipping partner Ingram Micro) and Chinese-to-English consultation with bilingual staff.

Even while in the pilot phase, Indiegogo has had some success stories in helping Chinese companies launch globally. For example, Bluetooth headphone company crazybaby raised more than $ 4 million across three campaigns.

Mandelbrot said Indiegogo also has opened a satellite office in the Tencent incubator in Shenzhen — a manufacturing hub that’s become a hub for hardware startups, too.


Startups – TechCrunch


WeWork expands its Flatiron School education business to London with £1M in scholarships

March 13, 2018 No Comments

 WeWork — the co-working startup valued at $ 20 billion with some 200,000 members across 200 locations globally — is continuing with its strategy of expanding into a wide array of adjacent operations to grow its business. Today the company announced that it will be expanding the coding-focused Flatiron School abroad, starting in London this June. Alongside this, it’s also… Read More
Enterprise – TechCrunch


Sumo Logic expands security toolset with FactorChain acquisition

January 23, 2018 No Comments

 When we heard from Sumo Logic last June, the company was announcing a $ 75 million Series F. Today, they announced they were acquiring FactorChain, a security startup that has raised $ 3.6 million. The companies would not disclose the purchase price, but indicated the acquisition closed at the end of Q4 and all 12 FactorChain employees have joined Sumo Logic, including CEO Dave Frampton and CTO… Read More
Enterprise – TechCrunch


Periscope expands virtual tipping via Super Hearts beyond the U.S.

December 1, 2017 No Comments

 Twitter’s big push to draw in more live video stars to its Periscope streaming service is now expanding beyond the U.S. The company announced today the Periscope Super Broadcaster program, which allows video stars to earn revenue from their streams through a virtual tipping mechanism, is now available in Canada, Ireland, and the U.K. Other countries will be added to the program soon,… Read More
Social – TechCrunch


Twitter expands the meaning of ‘direct message’

December 11, 2016 No Comments

Twitter added two new features today; both designed to keep you on the platform for just a little bit longer.

First, they’ve expanded the definition of a “Direct Message” so that it includes a conversation with up to 20 people.

I say, if you’re having a conversation with 20 people on Twitter, you might as well have it in public because . . . . 20 people!

Remember, you can only send a direct message to someone who is following you but this update muddies the water a little. When you send a group direct message, each person has to be following you but they don’t have to be following each other. Does that mean the odd man out can or can’t see the replies from the other people? For this to work, everyone has to see every reply, right? So now, two people who don’t follow each other (maybe for a good reason) are now a part of the same, private conversation.

This could get ugly.

It could also be a handy way to share information with co-workers or connected customers; like all of the decision makers from one company.

You can also use this new feature to share a public tweet with a private group of people. In the example, a man shares a photo of a rabbit that he found on Twitter with a group of friends with the suggestion that they buy one as a gift for a ‘not-included in the DM list’ friend. I suggest they don’t.

Twitter VideoThe second new feature is the ability to capture, edit and share videos right from the Twitter app. The camera functionality is like Vine. You switch to camera mode then hold down the button to film. If you film in short bursts, you can then eliminate any clip with a swipe. What you leave behind will automatically splice itself together to create a video.

Now there’s no excuse for not using video on your business Twitter.

Twitter is slowly rolling out both of these options to all users. So keep watching your app for updates.

Marketing Pilgrim – Internet News and Opinion