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September 5, 2019 No Comments

Our thought-leaders are in the trenches daily, innovating and applying the newest trends in paid media to in-house or client accounts all over the world. If leading the charge in paid advertising speaks to you, we want you to speak for us.

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At-home blood testing startup Baze rakes in $6 million from Nature’s Way

August 31, 2019 No Comments

By now, the venture world is wary of blood testing startups offering health data from just a few drops of blood. However, Baze, a Swiss-based personal nutrition startup providing blood tests you can do in the convenience of your own home, collects just a smidgen of your sanguine fluid through an MIT manufactured device, which, according to the company, is in accordance with FDA regulations.

The idea is to find out (via your blood sample) which vitamins you’re missing out on and are keeping you from living your best life. That seems to resonate with folks who don’t want to go into the doctor’s office and separately head to their nearest lab for testing.

Most health professionals would agree it’s important to know if you are getting the right amount of nutrition — Vitamin D deficiency is a worldwide epidemic affecting calcium absorption, hormone regulation, energy levels and muscle weakness. An estimated 74% of the U.S. population does not get the required daily levels of Vitamin D.

“There are definitely widespread deficiencies across the population,” Baze CEO and founder Philipp Schulte tells TechCrunch. “[With the blood test] we see that we can actually close those gaps for the first time ever in the supplement industry.”

While we don’t know exactly how many people have tried out Baze just yet, Schulte says the company has seen 40% month-over-month new subscriber growth.

That has garnered the attention of supplement company Nature’s Way, which has partnered with the company and just added $ 6 million to the coffers to help Baze ramp up marketing efforts in the U.S.

Screen Shot 2019 08 30 at 2.27.12 PMI had the opportunity to try out the test myself. It’s pretty simple to do. You just open up a little pear-shaped device, pop it on your arm and then press it to engage and get it to start collecting your blood. After it’s done, plop it in the provided medical packaging and ship it off to a Baze-contracted lab.

I will say it is certainly more convenient to just pop on a little device myself — although it might be tricky if you’re at all squeamish, as you’ll see a little bubble where the blood is being sucked from your arm. For anyone who hesitates, it might be easier to just head to a lab and have another human do this for you.

The price is also nice, compared to going to a Quest Diagnostics or LabCorp, which can vary depending on which vitamins you need to test for individually. With Baze it’s just $ 100 a pop, plus any additional supplements you might want to buy via monthly subscription after you get your results. The first month of supplements is free with your kit.

Baze’s website will show your results within about 12 days (though Schulte tells TechCrunch the company is working on getting your results faster). It does so with a score and then displays a range of various vitamins tested.

I was told that, overall, I was getting the nutrients I require with a score of 74 out of 100. But I’m already pretty good at taking high-quality vitamins. The only thing that really stuck out was my zinc levels, which I was told was way off the charts high after running the test through twice. Though I suspect, as I am not displaying any symptoms of zinc poisoning, this was likely the result of not wiping off my zinc-based sunscreen well enough before the test began.

For those interested in conducting their own at-home test and not afraid to prick themselves in the arm with something that looks like you might have it on hand in the kitchen, you can do so by heading over to Baze and signing up.

Gadgets – TechCrunch


Is Knotel poised to turn WeWork from a Unicorn into an Icarus?

August 24, 2019 No Comments

The day of reckoning for the “flexible office space as a startup” is coming, and it’s coming up fast. WeWork’s IPO filing has fired the starting gun on the race to become the game-changer both in the future of property and real estate but also the future of how we live and work. As Churchill once said, “we shape our buildings and afterwards our buildings shape us.”

Until recently, WeWork was the ruler by which other flexible-space startups were measured, but questions are now being asked if it deserves its valuation. The profitable IWG plc, formerly Regus, has been a business providing serviced offices, virtual offices, meeting rooms and the rest, for years, and yet WeWork is valued by 10 times more.

That’s not to mention how it exposes landlords to $ 40 billion in rent commitments, something which a few of them are starting to feel rather nervous about.

Some analysts even say WeWork’s IPO is a “masterpiece of obfuscation.”


Startups – TechCrunch


Twitter picks up team from narrative app Lightwell in its latest effort to improve conversations

August 22, 2019 No Comments

Twitter’s ongoing, long-term efforts to make conversations easier to follow and engage with on its platform is getting a boost with the company’s latest acquihire. The company has picked up the team behind Lightwell, a startup that had built a set of developer tools to build interactive, narrative apps, for an undisclosed sum. Lightwell’s founder and CEO, Suzanne Xie, is becoming a director of product leading Twitter’s Conversations initiative, with the rest of her small four-person team joining her on the conversations project.

(Sidenote: Sara Haider, who had been leading the charge on rethinking the design of Conversations on Twitter, most recently through the release of twttr, Twitter’s newish prototyping app, announced that she would be moving on to a new project at the company after a short break. I understand twttr will continue to be used to openly test conversation tweaks and other potential changes to how the app works. )

The Lightwell/Twitter news was announced late yesterday both by Lightwell itself and Twitter’s VP of product Keith Coleman. A Twitter spokesperson also confirmed the deal to TechCrunch in a short statement today: “We are excited to welcome Suzanne and her team to Twitter to help drive forward the important work we are doing to serve the public conversation,” he said. Interestingly, Twitter is on a product hiring push it seems. Other recent hires Coleman noted were Other recent product hires include Angela Wise and Tom Hauburger. Coincidentally, both joined from autonomous companies, respectively Waymo and Voyage.

To be clear, this is more acqui-hire than hire: only the Lightwell team (of what looks like three people) is joining Twitter. The Lightwell product will no longer be developed, but it is not going away, either. Xie noted in a separate Medium post that apps that have already been built (or plan to be built) on the platform will continue to work. It will also now be free to use.

Lightwell originally started life in 2012 as Hullabalu, as one of the many companies producing original-content interactive children’s stories for smartphones and tablets. In a sea of children-focused storybook apps, Hullabalu’s stories stood out not just because of the distinctive cast of characters that the startup had created, but for how the narratives were presented: part book, part interactive game, the stories engaged children and moved narratives along by getting the users to touch and drag elements across the screen.

hullabalu lightwell

After some years, Hullabalu saw an opportunity to package its technology and make it available as a platform for all developers, to be used not just by other creators of children’s content, but advertisers and more. It seems the company shifted at that time to make Lightwell its main focus.

The Hullabalu apps remained live on the App Store, even when the company moved on to focus on Lightwell. However, they hadn’t been updated in two years’ time. Xie says they will remain as is.

In its startup life, the company went through YCombinator, TechStars, and picked up some $ 6.5 million in funding (per Crunchbase), from investors that included Joanne Wilson, SV Angel, Vayner, Spark Labs, Great Oak, Scout Ventures and more.

If turning Hullabalu into Lightwell was a pivot, then the exit to Twitter can be considered yet another interesting shift in how talent and expertise optimized for one end can be repurposed to meet another.

One of Twitter’s biggest challenges over the years has been trying to create a way to make conversations (also narratives of a kind) easy to follow — both for those who are power users, and for those who are not and might otherwise easily be put off from using the product.

The crux of the problem has been that Twitter’s DNA is about real-time rivers of chatter that flow in one single feed, while conversations by their nature linger around a specific topic and become hard to follow when there are too many people talking. Trying to build a way to fit the two concepts together has foxed the company for a long time now.

At its best, bringing in a new team from the outside will potentially give Twitter a fresh perspective on how to approach conversations on the platform, and the fact that Lightwell has been thinking about creative ways to present narratives gives them some cred as a group that might come up completely new concepts for presenting conversations.

At a time when it seems that the conversation around Conversations had somewhat stagnated, it’s good to see a new chapter opening up.


Social – TechCrunch


The 11 best startups from Y Combinator’s S19 Demo Day 1

August 20, 2019 No Comments

Y Combinator, the genesis for many of the companies that have shaped Silicon Valley including Airbnb, PagerDuty and Stripe, has minted another 200 some graduates. Half of those companies made their pitch to investors today during Day 1 of Y Combinator’s Summer 2019 Demo Day event and we’re here to tell you which startups are on the fast-track to the unicorn club.

Eighty-four startups presented (read the full run-through of every company plus some early analysis here) and after chatting with investors, batch founders and of course, debating amongst ourselves, we’ve nailed down the 11 most promising startups to present during Day 1. We’ll be back Tuesday with our second round of top picks.



Startups – TechCrunch


How to Filter out Bots and Spiders from Google Analytics

August 13, 2019 No Comments

A common misconception is that Google Analytics or any other JavaScript based Web Analytics solution filters out Spiders and Bots automatically.  This was true till few years ago because most of the spiders and bots were not capable of executing JavaScript and hence were never captured by JavaScript based Web Analytics solutions. As shown in 4 reasons why your bounce rate might be wrong, these days bots and spiders can execute JavaScript and hence are showing up in your Web Analytics reports.

Google Analytics has released a new feature that will let you filter out known spiders and bots.  Here are few things to keep in mind

  1. The data will only filter spiders and bots from the day you enable this setting. It won’t be allied to the data already processed.
  2. Since this will filter out bots, you might notice a drop in your visits, page views etc.

 

Here are the steps to filter out Spiders and Bots

  1. Go to the Admin section of your Google Analytics report
  2. Click  “View” section and choose the right report view
  3. Click  on “ View Settings” (see image 1 below)
  4. Check the box under “Bot Filtering” which says “Exclude all hits from known bots and spiders” (see image 2 below)
  5. Click “Save” button at bottom and you are done.

 

filter-spider-bots-google-analytics-1Image 1

filter-spider-bots-google-analytics-2Image 2


Google Analytics Premium


Telegram introduces a feature to prevent users from texting too often in a group

August 12, 2019 No Comments

Telegram, a popular instant messaging app, has introduced a new feature to give group admins on the app better control over how members engage, the latest in a series of interesting features it has rolled out in recent months to expand its appeal.

The feature, dubbed Slow Mode, allows a group administrator to dictate how often a member could send a message in the group. If implemented by a group, members who have sent a text will have to wait between 30 seconds to as long as an hour before they can say something again in that group.

telegram slow mode groups

The messaging platform, which had more than 200 million monthly active users as of early 2018, said the new feature was aimed at making conversations in groups “more orderly” and raising the “value of each individual message.” It suggested admins to “keep [the feature] on permanently, or toggle as necessary to throttle rush hour traffic.”

Tech platforms including WhatsApp are grappling with containing the spread of misinformation on their messaging services. Though Telegram has largely been immune to such controversies, it has its fair share of issues.

WhatsApp has enforced limits on how often a user could forward a text message and is using machine learning techniques to weed out fraudulent users during the sign up procedure itself.

Shivnath Thukral, Director of Public Policy for Facebook in India and South Asia, said at a conference this month that virality of content has dropped by 25% to 30% on WhatsApp since the messaging platform imposed limits on forwards.

Telegram isn’t marketing the “Slow Mode” as a way to tackle the spread of false information, though. Instead, it says the feature would give users more “peace of mind.” Indeed, unlike WhatsApp, which allows up to 256 users to be part of a group, up to a whopping 200,000 users can join a Telegram group.

On a similar tone, Telegram has also added an option that will enable users to send a message without invoking a sound notification at the recipient’s end. “Simply hold the Send button to have any message or media delivered without sound,” the app maker said. “Your recipient will get a notification as usual, but their phone won’t make a sound – even if they forgot to enable the Do Not Disturb mode.”

Telegram has also introduced a range of other small features such as the ability for group owners to add custom titles for admins. Videos on the app now display thumbnail previews when a user scrubs through them, making it easier to them to find the right moment. Like YouTube, users on Telegram too can now share a video that jumps directly at a certain timestamp. Users can also animate their emojis now — if they are into that sort of thing.

In June, Telegram introduced a number of location-flavored features to allow users to quickly exchange contact details without needing to type in digits.


Social – TechCrunch


Catalyst raises $15M from Accel to transform data-driven customer success

July 30, 2019 No Comments

Managing your customers has changed a lot in the past decade. Out are the steak dinners and ballgame tickets to get a sense of a contract’s chance at renewal, and in are churn analysis and a whole bunch of data science to learn whether a customer and their users like or love your product. That customer experience revolution has been critical to the success of SaaS products, but it can remain wickedly hard to centralize all the data needed to drive top performance in a customer success organization.

That’s where Catalyst comes in. The company, founded in New York City in 2017 and launched April last year, wants to centralize all of your disparate data sources on your customers into one easy-to-digest tool to learn how to approach each of them individually to optimize for the best experience.

The company’s early success has attracted more top investors. It announced today that it has raised a $ 15 million Series A led by Vas Natarajan of Accel, who previously backed enterprise companies like Frame.io, Segment, InVision, and Blameless. The company had previously raised $ 3 million from NYC enterprise-focused Work-Bench and $ 2.4 million from True Ventures. Both firms participated in this new round.

Catalyst CEO Edward Chiu told me that Accel was attractive because of the firm’s recent high-profile success in the enterprise space, including IPOs like Slack, PagerDuty, and CrowdStrike.

When we last spoke with Catalyst a year and a half ago, the firm had just raised its first seed round and was just the company’s co-founders — brothers Edward and Kevin Chiu — and a smattering of employees. Now, the company has 19 employees and is targeting 40 employees by the end of the year.

Team Photo

In that time, the product has continued to evolve as it has worked with its customers. One major feature of Catalyst’s product is a “health score” that determines whether a customer is likely to grow or churn in the coming months based on ingested data around usage. CEO Chiu said that “we’ve gotten our health score to be very very accurate” and “we have the ability to take automated action based on that health score.” Today, the company offers “prefect sync” with Salesforce, Mixpanel, Zendesk, among other services, and will continue to make investments in new integrations.

One high priority for the company has been increasing the speed of integration when a new customer signs up for Catalyst. Chiu said that new customers can be onboarded in minutes, and they can use the platform’s formula builder to define the exact nuances of their health score for their specific customers. “We mold to your use case,” he said.

One lesson the company has learned is that as success teams increasingly become critical to the lifeblood of companies, other parts of the organization and senior executives are working together to improve their customer’s experiences. Chiu told me that the startup often starts with onboarding a customer success team, only to later find that C-suite and other team leads have also joined and are also interacting together on the platform.

An interesting dynamic for the company is that it does its own customer success on its customer success platform. “We are our own best customer,” Chiu said. “We login every day to see the health of our customers… our product managers login to Catalyst every day to read product feedback.”

Since the last time we checked in, the company has added a slew of senior execs, including Cliff Kim as head of product, Danny Han as head of engineering, and Jessica Marucci as head of people, with whom the two Chius had worked together at cloud infrastructure startup DigitalOcean.

Moving forward, Chiu expects to invest further in data analysis and engineering. “One of the most unique things about us is that we are collecting so much unique data: usage patterns, [customer] spend fluctuations, [customer] health scores,” Chiu said. “It would be a hugely missed opportunity not to analyze that data and work on churn.”


Enterprise – TechCrunch


Facebook reportedly gets a $5 billion slap on the wrist from the FTC

July 14, 2019 No Comments

The U.S. Federal Trade Commission has reportedly agreed to end its latest probe into Facebook‘s privacy problems with a $ 5 billion payout.

According to The Wall Street Journal, the 3-2, party-line vote by FTC commissioners was carried by the Republican majority and will be moved to the Justice Department’s civil division to be finalized.

A $ 5 billion payout seems like a significant sum, but Facebook had already set aside $ 3 billion to cover the cost of the settlement and the company could likely make up the figure in less than a quarter of revenue (the company’s revenue for the last fiscal quarter was roughly $ 15 billion). Indeed, Facebook said in April that it expected to pay up to $ 5 billion to end the government’s probe.

The settlement will also include government restrictions on how Facebook treats user privacy, according to the Journal.

We have reached out to the FTC and Facebook for comment and will update this story when we hear back.

Ultimately, the partisan divide which held up the settlement broke down with Republican members of the commission overriding Democratic concerns for greater oversight of the social media giant.

Lawmakers have been calling consistently for greater regulatory oversight of Facebook — and even a legislative push to break up the company — since the revelation of the company’s mishandling of the private data of millions of Facebook users during the run up to the 2016 presidential election, which wound up being collected improperly by Cambridge Analytica.

Specifically the FTC was examining whether the data breach violated a 2012 consent decree which saw Facebook committing to engage in better privacy protection of user data.

Facebook’s woes didn’t end with Cambridge Analytica . The company has since been on the receiving end of a number of exposes around the use and abuse of its customers’ information and comes as calls to break up the big tech companies have only grown louder.

The settlement could also be a way for the company to buy its way out of more strict oversight as it faces investigations into its potentially anti-competitive business practices and inquiries into its launch of a new cryptocurrency — Libra — which is being touted as an electronic currency for Facebook users largely divorced from governmental monetary policy.

Potential sanctions proposed by lawmakers for the FTC were reported to include the possibility of elevating privacy oversight to the company’s board of directors and potentially the deletion of tracking data; restricting certain information collection; limiting ad targeting; and restricting the flow of user data among different Facebook business units.


Social – TechCrunch


Snapchat announces new shows from Serena Williams, Arnold Schwarzenegger and others

July 10, 2019 No Comments

Snapchat just announced that it’s making shows with big names like Serena Williams, Arnold Schwarzenegger and Kevin Hart, as well as online stars like Emma Chamberlain, Loren Gray, Rickey Thompson, Baby Ariel and FaZe Banks.

Snapchat launched its original content efforts two years ago, and today it’s unveiling a new program called Creator Shows. As initially announced in the Hollywood Reporter, these will be first-person shows designed around individual creators.

For example, Schwarzenegger will be providing motivational advice in a show called “Rules of Success,” while Thompson will weigh in on fashion and lifestyle trends on “Trend or End” and Gray offers beauty advice on “Glow Up.”

The shows will begin airing this month. They’re all exclusive to Snapchat, and many of them come from creators who have a substantial following on other platforms — Chamberlain, for example, was just described in The New York Times as “the funniest person on YouTube.

Rickey Thompson Premieres July 10

“Snapchat has always been my favorite platform to post random and funny things on because it’s so relaxed,” Chamberlain said in a statement. “My favorite part about it is that I get to watch my own Snapchat Stories a few hours after I post them for entertainment… kind of embarrassing, I know…”

Snap isn’t sharing viewership numbers around its original shows, but it does say that daily time spent watching those shows tripled over the past year.

And as media giants funnel more and more money into original video content, this might be the strategy that Snapchat needs to compete — rather than trying to find the next big-budget hit, it can focus on personality-driven shows from creators with large followings.


Social – TechCrunch