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The landscape has changed dramatically since the Galaxy Note was first unveiled in 2011, with Samsung pulling the rest of the industry into a world of bigger screens.
Now, the question is how to make the latest updates compelling. With the Note 10 and 10+ (available August 23 at a starting price of $ 950), Samsung is splitting the line into two distinct devices, and it’s getting rid of the headphone jack.
The Live View feature isn’t designed with the idea that you’ll hold up your phone continually as you walk. Instead, in provides quick, easy and super-useful orientation by showing you arrows and big, readable street markers overlaid on the real scene in front of you.
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Samsung is taking its time bringing the Galaxy Fold back to market. And frankly, that’s probably for the best. The Note debacle from a few years back was an important lesson about what happens when you rush a product back to market. That one resulted in a second recall — PR nightmare upon PR nightmare.
With a release date still very much in limbo, Best Buy has sent notes to those who pre-ordered the Fold. Spotted by The Verge, the letter has since been posted to Best Buy’s support forum. It cites “a plethora of unforeseen hiccups,” (fair enough) adding, “Because we put our customers first and want to ensure they are taken care of in the best possible manner, Best Buy has decided to cancel all current pre-orders for the Samsung Galaxy Fold.
The letter goes on to assure customers that the big-box retailer is “working closely with Samsung” to help deliver the product to customers. At the moment, however, their guess on the time frame is as good as ours.
Recent reports have suggested that an announcement was imminent, with the company having solved design flaws that had reviewers peeling off screens and getting debris jammed in the holes of the folding mechanism. More recent reports gave the product a June 13 release date, but that, too, appears to have been scrubbed for the time being.
The Galaxy Fold is real. I’ve held it in my hands — a few of them, actually. Samsung’s briefing this morning was littered with the things, in different colors and different states of unfolded. A month or so ago, this was anything but a given.
After eight years of teasing a folding device, Samsung finally pulled the trigger at its developer’s conference late last year. But the device was shrouded in darkness. Then in February, it took the stage as the Galaxy Fold, but there was no phone waiting for us. Ditto for Mobile World Congress a week later, when the device was trapped like a carbonite Han Solo behind a glass display.
With preorders for the phone opening today, ahead of an expected April 26 sale, things were getting down to the wire for Samsung. But this morning, at an event in New York, the Galaxy Fold was on full display, ready to be put through its paces. We happily did just that in the hour or so we had with the product.
Once you get over the surprise that it’s real and about to ship, you find yourself pretty impressed with what Samsung’s done here. It’s easy to get frustrated about a product the company’s essentially been teasing since showing off its first flexible display at 2011, but a radically new form factor is an easy contender for first-generation woes. The fold, on the other hand, is a device that’s been run through the wringer.
Samsung’s already shown us what fold testing looks like in a promotion video that debuted a few weeks back. The handset was subject to 200,000 of those machine folds, which amounts to a lot more than the life of the product. And yes, before you ask, they were subjected to drop testing, the same sort of violent gadget abuse Samsung puts the rest of its gadgets through — both open and closed.
Ditto for the eight-point battery test it’s been subjecting all of its devices to since the Note 7. That’s doubly important given the fact that the Galaxy Fold sports twice the battery. All told, it has 4380mAh, split in two, on either side of the fold. That amounts to “all day battery life” according to Samsung. That’s the same claim you’ll get on most of these devices ahead of launch. Though the Fold apparently presents an extra layer of ambiguity, given that the company isn’t entirely sure how people are actually going to use the thing, once they get it in their hands.
The folding mechanism works well, snapping shut with a satisfying sound, thanks in part to some on-board magnets hidden near the edge. In fact, when the Fold is lying screen down, it has the tendency to attract pieces of metal around it. I found myself absent-mindedly opening and closing the thing. When not in use, it’s like an extremely expensive fidget spinner.
Samsung’s done a remarkable job maintaining the design language from the rest of the Galaxy line. But for the odd form factor, the Fold looks right at home alongside the S10 and the like. The rounded metallic corners, the camera array and, yes, the Bixby button are all on board here.
The edges are split in two, with each screen getting its own half. When the Fold is open, they sit next to each other, with a small gap between the two. When the phone is folded, they pull apart, coming together at a 90 degree angle from the hinge. It’s an elegant solution, with a series of interlocking gears that allow the system to fold and unfold for the life of the product.
Unsurprisingly, Samsung tested a variety of different form factors, but said this was the most “intuitive” for a first-gen product like this. Of course, numerous competing devices have already taken different approaches, so it’s going to be fascinating watching what the industry ultimately lands on when more of these products are out in the world.
Unfolded, the device is surprisingly thin — a hair under the iPhone XS. Folded, it’s a bit beefier than two iPhones, owing to a gap between the displays. While the edges of the device come into contact when closed, they form a long, isosceles triangle, with a gap that increases as you move toward the middle.
Unfolded, the seam in the middle of the display is, indeed, noticeable. It’s subtle, though. You’ll really only notice it as your finger drags across it or when the light hits it the right way. That’s just part of life in the age of the folding phone, so get used to it.
The inner display measures 7.3 inches. Compare that to, say, the iPad Mini’s 7.9. So, small for a tablet, but way too big to stick in your pocket without folding it up. The size of the interior display renders the notch conversation a bit moot. There’s actually a pretty sizable cutout in the upper-right corner for the front-facing camera.
Samsung’s been working with Google and a handful of developers, including WhatsApp and Spotify, to create a decent experience for users at launch. There are two key places this counts: app continuity and multi-app windows. The first lets you open an app on the small screen and pick up where you left off on the big one, once unfolded. The second makes it possible to have three apps open at once — something that’s become standard on tablets in the last couple of years.
Both work pretty seamlessly, though the functionality is limited to those companies that have enabled it. Samsung says it’s an easy addition, but the speed with which developers adopt it will depend largely on the success of these devices. Given that Samsung’s worked hand in hand with Google/Android on this, however, gives the company a big leg up on the competition.
All told, I’m pretty impressed with what amounts to a first-gen product. This thing was a long time in the making, and Samsung clearly wanted to get things right. The company admittedly had some of the wind taken out of its sails when Huawei announced its own folding device a few days later.
That product highlighted some of the Fold’s shortcomings, including the small front-facing screen and somewhat bulky design language. The Fold’s not perfect, but it’s a pretty solid first take at a new smartphone paradigm. And with a starting price of $ 1,980, it’s got a price to match. You’re essentially paying double for twice the screen.
Samsung, Huawei and the rest of the companies exploring the space know that they’re only going to sell so many of these things in the first go-round at this price point. Everyone’s still exploring aspects like folding mechanisms, essentially making early adopters guinea pigs this time out.
But while the fold doesn’t feel like a phone that’s achieved its final form, it’s a surprisingly well-realized first-generation phone.
As you may have gathered from our review of Samsung’s Galaxy S10, it’s a very solid phone with lots of advanced features. But one thing that’s especially difficult to test is the absolute quality of the display — which is why we leave that part to the experts. And this expert says the S10’s screen is the best ever on a smartphone.
Ray Soneira has tested every major phone, tablet and laptop series for many a year, using all the cool color calibration, reflectance and brightness measurement and other gear that goes with the job. So when he says the S10’s display is “absolutely stunning and Beautiful,” with a capital B at that, it’s worth taking note.
OLED technology has advanced a great deal since the first one I encountered, on the Zune HD — which still works and looks great, by the way, thank you. But originally it had quite a few trade-offs compared with LCD panels, such as weird color casts or pixel layout issues. Samsung has progressed well beyond that and OLED has come into its own with a vengeance. As Ray puts it:
The Absolute Color Accuracy on the Galaxy S10 is the Most Color Accurate Display we have ever measured. It is Visually Indistinguishable From Perfect, and almost certainly considerably better than your existing Smartphone, living room HDTV, Tablet, Laptop, and computer monitor, as demonstrated in our extensive Absolute Color Accuracy Lab Measurements.
The very challenging set of DisplayMate Test and Calibration Photos that we use to evaluate picture quality looked absolutely stunning and Beautiful, even to my experienced hyper-critical eyes.
Make sure you switch the phone’s display to “natural mode,” which makes subtle changes to the color space depending on the content and ambient light.
And although he has enthused many times before about the quality of various displays and the advances they made over their predecessors, the above is certainly very different language from, for example, how he described the reigning champ until today — the iPhone X:
Apple has produced an impressive Smartphone display with excellent performance and accuracy, which we cover in extensive detail below. What makes the iPhone X the Best Smartphone Display is the impressive Precision Display Calibration Apple developed, which transforms the OLED hardware into a superbly accurate, high performance, and gorgeous display, with close to Text Book Perfect Calibration and Performance!!
High praise, but not quite falling all over himself, as he did with the S10. As you can see, I rate smartphone displays chiefly by the emotional response they evoke from Ray Soneira.
At this point, naturally, the gains from improving displays are fairly few, because, to be honest, not many people care or can even tell today’s flagship displays apart. But little touches like front and back sensors for ambient light detection, automatic calibration and brightness that take user preferences into account — these also improve the experience, and phone makers have been adding them at a good clip, as well.
No matter which flagship phone you buy today, it’s going to have a fantastic camera and screen — but if you like to see it all in black and white, read through the review and you’ll find your hopes justified.
If you’re on the prowl for a new Android, Galaxy, or iPhone, read our full guide to the best smartphones of 2018.
Feed: All Latest
If you like to keep on top of the latest display tech, you’re probably familiar with Ray Soneira’s exhaustive testing of the screens on the newest smartphones and other devices. His latest target is the Galaxy Note 8, and it turns out Samsung’s phablet sports the best screen they’ve ever seen on a phone. Read More
Behold. The Samsung Galaxy S8 a month before you’re supposed to see it. This image comes from professional leaker, Evan Blass, who is responsible for a good chunk of the mobile phone leaks. The image here shows a redesigned Galaxy phone. It lacks physical buttons and still has the wrap-around screen of the Galaxy S7 edge. The bezel is smaller than past models, taking up just a tiny… Read More
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